Connelly & Company Reviews & Testimonials
We love hearing from our customers! We have included some of our favourite testimonials from over the years below. To write a review CLICK HERE
I have been associated with Connelly Management for 12 or 13 years now always interfacing with Al or Marty as the President of our Condominium Corporation. The experience has obviously been exceptional and I attribute this successful relationship to the excellent rapport that has existed between their management and staff to help us significantly in the day to day operation of of our condo corporation. The attention to detail has been exceptional and when we needed help they always came through with flying colours.
They have provided excellent investment advice over the years in taking care of our growing Reserve fund balance and have always worked closely with our Treasurer to attract the best possible returns in the extremely low interest environment we have had to deal with over the tenure of our contract with them and our investments have never been at risk during our relationship.
We have used their services extensively in the placing of our annual insurance placement and they have never let us down in attracting best premium rates for our complex. We also rely on their services extensively in the recruitment of Reserve Study engineering firms, property assessment specialists and contractor recommendations for snow removal/ landscaping and many other service providers.
Connelly Management has always been available on short notice to consult on any problems we have encountered with Board administration and other general condominium issues which we have encountered over the years. Their wealth of experience and honest, straightforward advice has helped us immensely in conducting the day to day business activities needed to make for a successful condo corporation.
Fred Prior Christie Point Condos Marty November 22, 2017
Connelly & Company has been the management company for our condominium complex for about 15 years. Over the past 10 years as an owner and board member for the corporation, I have been very impressed with the quality of service provided by Connelly. The individual property managers assigned to our complex have been very knowledgeable about all aspects of condo management from the regulatory requirements to maintenance requirements and service providers. The advice and direction given to the board has always been very practical and useful, and has allowed us to ensure our complex is well-maintained and our reserve fund meets the plan laid out in our reserve fund study. Through using Connelly we have been able to take advantage of volume discounts on service providers, because of the large number of properties managed by Connelly. Connelly’s property managers also oversee the work of all contractors placed on site and ensure that it meets with the board’s approval. Compared to my experience with previous condo projects and different management companies, Connelly takes the stress out of condo living and board management.
Karen Roberts Access Springside Bill Gray November 21, 2017
Happy living is now in Gallant Ridge Community.
We have beautiful, Clean, green, Space . Community is well supported to each other , help and take care of each other . This is my safe Haven for over 8 years and I will continuailly live here thanks to people live here, and management of Connelly and Company taking care of maintnance, snow removal cleaning , painting , name it they are on top of it. Please keep doing it Very happy
nada milutinovic 1000 Gallant Ridge Coleen Flaming, Brent November 7, 2017
Connelly has managed our condo since I purchased in 2015 and for many years prior. Darynn is a great contact who promptly responds to requests and attends meetings providing his experience and knowledge.
Rose L. Alberta Manor Darynn Morey October 26, 2017
Darynn is always friendly and quick to respond to any questions or requests. Happy to have him in our corner.
Bonnie Weaver Boulevard Quarry Park Darynn Morey October 13, 2017
I was in the board that hired Connelly after some previous troubles with a condo company . It has overall been a good relationship. Connelly has always attended our board meetings and formed minutes etc . Mr.Gray is always well prepared with notices in advance of duties completed since last meeting and what should be done in the near future . Financials and budgeting always well prepared by Connelly staff.
Craig Mckechnie Courtyards at Garrison Woods A few but for several years Bill Gray . September 28, 2017
When I needed some repairs done in my unit, Bill was very quick to respond and provide advice on service providers that he recommends for work such as plumbing, maintenance, cleaning, etc. for in my unit.
Connelly & Company are very knowledgeable about our complex and the history of what has gone well and what needs to be improved or new service providers chosen. I have been very satisfied with the service Connelly & Company has provided for our complex.
Thanks for all you do for us Bill!
Frederic Bisson Quinterra Condominiums Bill Gray September 28, 2017
In multiple contacts with Connolly & Co. over a period of several years, they have provided great customer service, with timely responses, and the information that I required.
I recommend Marty and his team!
Nick Drinkwater Bonavista Estates 2 Marty Connolly September 19, 2017
I am an owner in the building and have always appreciated the respectful and cordial communications with Connelly and Company. I feel very comfortable when seeking information around any issue. I find the tone to be outstanding while constantly striving to offer professional service. Keep up the good work folks
James Wyatt Elbow River Arms Brent Hopkins September 18, 2017
Bill recently expeditiously helped me get the marsh beside my unit drained, set me up with a rental stall for my RV, and got the plumbers to re-fix my toilet after it leaked. Thanks, Bill! Great job! Much appreciated.
Peter LaGrandeur Quinterra Condominiums Bill Grey September 18, 2017
Connelly Management and Brent Hopkins (building manager) have always been prompt to reply to any of my questions or concerns. Something such as getting a new building key, or how to get a new wash card. I appreciate someone whom is always able to help me out – thanks so much keep up the great work!
Brent Ansorger Elbow River Arms Brent Hopkins September 18, 2017
I just wanted to share a quick note and let you know that you guys do a really good job. You reply quickly whenever I had a problem.
Jeff Farwell StoneCroft Joy, Marty September 18, 2017
Brent is always very quick to get our issues resolved. At times can be very nit picky but he always rises above and helps us out.
Lois Snider Elbow River Arms Brent h September 13, 2017
A professional condo management company that is well organized and very efficient to resolve any issues that have come up.
Melanie McDonough 179 New Brighton Pt SE September 13, 2017
Since moving into my condo 5 years ago which has been managed by Connelly & Co., I’ve always found it a pleasure to work with them in getting my concerns heard, or having small things changed like updating my directory listing.
Each time I’ve sent a request their way, it has always been dealt with in a timely and consistent manner.
Sam Lu Alberta Manor Darynn Morey September 13, 2017
Connelly and Co. is the fourth management company I have worked with and the only one that I have had a positive relationship with. Our manager is the only one we have had in or 5 year relationship. They are on top of what needs to be done making our job as board members easier.
Heather Brent Hopkins September 13, 2017
Connelly and company have always kept my building in exceptional shape and are quick to fix issues that arise. They give plenty of notice when work on the interior or exterior need to be done and are respectful if they need to enter the units for a particular reason.
All this and the condo fees are still so reasonable! Couldn’t ask for more from a management company.
Jason Elbow River Arms September 13, 2017
C&C does a fantastic job communicating property issues to owners. Tenants have said they’ve had no issues with property maintenance and it is always completed on time.
Adam B York29 September 13, 2017
I had a jumbo ant problem this summer. They were all over the front and yard trying to get in my house from all angles basically. These Ants were different sizes and colours. So I had had enough of these large families of tiny insects. I called the condo board to see how they could help me. I two days they brought in a very reliable exterminator who got rid of them all. I was very impressed by the quick response and great results. Ahhh I could finally relax in my back yard again. Thanks McConnelly and Company:)
April Bimingham Deer View Village Staff member September 13, 2017
I had a jumbo ant problem this summer. They were all over the front and yard trying to get in my house from all angles basically. These Ants were different sizes and colours. So I had had enough of these large families of tiny insects. I called the condo board to see how they could help me. I two days they brought in a very reliable exterminator who got rid of them all. I was very impressed by the quick response and great results. Ahhh I could finally relax in my back yard again. Thanks Connelly and Company 🙂
April Deer View Village Staff member September 13, 2017
Darren is quick to reply to emails and answers all concerns fairly and honestly. It’s fantastic to know that Connelly is there for whatever information I need from my condo board.
Jean Quarry Park Blvd Darren September 12, 2017
I have found Darynn to be very professional on all requests sent to him and very prompt with his responses.
I am now on the board and Darynn makes all of our meetings and takes the minutes and by the next day we have they in our email.
I think he does an exceptionally good job and I am very happy with Connnelly.
Eleanor Buskell Deer Ridge Village Darynn September 12, 2017
We selected Connelly over 3 other management companies and are very pleased. Connelly is large enough to have very qualified contacts in the industry and are small enough to have a personal touch.
Ron Busch Stonecroft Marty Connelly September 12, 2017
The service we receive through out the winter has been exceptional. With having a rear wheel drive car the streets and drive way areas were all cleared and did not have any issues with moving in and around the complex area.
Alexander Humphreys York29 September 12, 2017
I am a new owner in my complex and have been there now for 3 years. It’s my first home and first time in a condo. Quite the learning curve.
I was struggling with a neighbor that was up to no good. Explicit and illegal behavior on a regular basis.
When I reached out to Darynn he took the time to listen to my concerns and he walked me through the process that needs to be followed to deal with this other owner. He was kind and supportive too. He even checked in on me by email to make sure things were staying within the owners property and not expelling to mine.
1 year after this instance I attended the annual general meeting. At this meeting Darynn was able to walk all us owners in attendance through the financials, issue and concerns for our complex. He makes it so simple to understand. I decided to join the condo board and he has been a great ear for all my newbie questions!
As a board member he is prompt to share updates, financials, and any issues with us. He is also on point at make sure we know when he is out of office and who to contact if we need assistance.
Darynn and Connelly and Company you have been fantastic! Please keep up the great work!
Helen Gilchrist Deer Ridge Darynn September 12, 2017
Connelly & Company has grown to become an invaluable and trusted partner to our condo. The team has always been attentive and, maybe more importantly, has always helped us step back to think about how to solve challenges in the best way. Thanks C&C! Your hard work is definitely appreciated!
Chris Lake The Courtyards Staff Member September 12, 2017
Always effective and timely in responses and tending to any issue. He does his homework on options as we, overall a great experience with this company.
Michelle Geekie York 29 Bill Gray September 12, 2017
Any complaint or concern looked after in good time.
Richard Bonnell Bonavista 11 , 2000 Marty Connelley September 12, 2017
The heating in my unit didn’t work, but I only realized it after living there for a year due to mild winter weather. However, when the real cold kicked in it immediately became a problem.
After contacting Bill Gray via email the HVAC contractor came out on the same day. The contractor was professional and friendly and I was very pleased to have received such a fast response.
My car was broken into in the building parkade and an old, broken security access card that had fallen under the seat was taken. I had two cards, and kept the working one with me in my bag.
However, I was worried the thieves might be able to make the old card work so I called emailed Bill right away to let him know. He had to cancel both cards to ensure security, but made a special trip to drive across town that afternoon to get me a new key fob for building access. I had left my unit to use the gym in the amenities building when he arrived, but he found me through one of my neighbors and delivered the fob personally. That quick response was a major relief in a time of upheaval for me.
Val Freeman 3651 Marda Link SW Bill Gray September 12, 2017
Anytime I have asked questions or reported an issue, Bill answers or addresses usually the same day.
He is very professional and congenial, practices excellence in customer service.
Elizabeth Kim McGregor Courtyards of Garrison Woods Bill Gray September 12, 2017
I’ve had a few challenging situations over a number of years in owning my condo, each and every time, irrespective of how complex the requests, Bill provided a responsive and considerate response that was detailed and concise. This gave me tremendous comfort knowing that my problem was being addressed and handled professionally! I can’t speak highly enough of Bill and his teams efforts for the high service levels they provided!
Mark Reid Quinterra Bill September 12, 2017
I wanted to let you know I’ve never experienced this high level of service from a property mgmt company and their partners before.
I have another condo in Coach Hill and I’m still waiting for a repair 3 years later, and your team responded the same day and had a technician there within 24 hours.
Still next steps on the shower issue, but wow, just wanted to let you and Deb know how incredible this is. The gentleman from Excelair was top notch as well.
Anonymous September 6, 2017
It has now been 15 months since the Board of Directors was formed; and I have, as president, had the opportunity to work closely with Connelly Management. I have almost nine years experience working with seven different property management companies. So I can speak with a considerable degree of experience. I would like to say that I have found Connelly Management to be a highly professional company that conducts its duties at an exceptionally high level.
I would particularly like to bring to your attention the performance of our Property Manager Brent Hopkins. In the very challenging first year start-up of a large urban condo corporation Brent has been exceptionally competent, absolutely tireless in the performance of his duties, and given of his time and talent far more than anyone could reasonably expect. In short his performance has been exemplary! It has been to my personal benefit and pleasure to work with Brent. I look forward to my continued association with Connelly Management, and Brent.
Next May 6, 2017
As the owner/resident of Riverstone Suite #507, I would like to thank all
three of you, as well as all the staff, volunteers and many fellow
residents, for going far above and beyond the call of duty to so quickly
restore our “home” to its normal, beautiful state. What all of you
accomplished is a man (and woman) made miracle.
After briefly seeing the damage to Riverstone the “day after”, I would have
never guessed that we would be able to move back in a mere 2 weeks later.
We are all so fortunate that we had all of you working tirelessly on our
behalf. We simply can’t thank you enough.
All the best,
Rodger Trimble Owner at The Riverstone July 24, 2013